Reader's Notes - Using the Guide

Part Name

What is Covered

1 Key Terms & Principles

This part contains definitions of key terms used in this Guide and basic descriptions of the various payments and benefits provided for in the FA legislation.

2 Eligibility

This part covers eligibility for all the payments made under FA legislation.

3 Rate Calculation

This part covers calculation of rates of payment under the FA legislation.

4 Claims & Payments

This part contains information on claiming payments administered under the FA legislation.

Common provisions for FA payments are contained in Chapter 1. Policy specific to particular payments is described separately.

5 Gathering Information

This part covers information on the legislative basis for gathering and sharing information about customers and their FA entitlements.

6 Review & Reconciliation

This part covers the review process in place for decision on FA and JETCCFA made by FAO agencies, as well as the reconciliation of some FA payments.

7 Debts

This part covers information about FA and other debts (1.1.D.60). It also discusses the various methods by which FA and other debts may be recovered.

8 Transitional Arrangements

This part covers transitional arrangements for people receiving SJFA (1.1.S.93) or JCCB (1.1.J.10) as at 30 June 2006.